Essential information for end of life vehicle dismantling, depollution and recycling


UK’s largest collective vehicle salvage operator rebrands ahead of growth plans

e2e vehicle recycling managementNational Salvage, the UK’s largest collective vehicle salvage operator which incorporates NSG and NSA, has rebranded as e2e Total Loss Vehicle Management [e2e]. The rebrand signals the group’s service innovation and business growth goals, underpinned by an unerring focus on performance standards and a strategic aim to raise the bar across the salvage market by redefining best practice.   

e2e encapsulates the members’ unified approach to offering a seamless end-to-end total loss vehicle management service, representing plans agreed at the October 2018 AGM. These include the implementation and auditing of new service standards throughout the membership. e2e customers will benefit from stronger vehicle salvage resale values and faster sales, driven by the group’s focus on performance consistency.  Rapid response times and scalability to meet increased service demand is catered for by e2e members delivering nationwide coverage from over 50 environmentally compliant sites.

Available as a flexible, modular service, customers can choose to outsource the entire total loss vehicle management process to e2e or they can select specific modules to meet their business requirements and budget. Modules include emergency roadside recovery and storage, negotiation of inherited storage charges, assistance with vehicle documentation and keys management, engineering assessments by in-house AQP Qualified Engineers, pre-accident valuation, total loss valuation and settlement negotiation with the policyholder. Crucially, e2e removes risk and adds value to every stage of the process, assuming full accountability and providing total transparency. All Cat A and Cat B vehicles are depolluted, dismantled and destroyed in-house, with Certificates of Destruction issued by head office.      

The group’s reclaimed parts network is also set to expand. Quality checked and warranty supported reclaimed parts are routinely dispatched overnight when ordered by 3pm. The planned business growth will see the existing catalogued stocks of over One Million reclaimed parts expand as members handle higher salvage volumes and their accredited engineers depollute and dismantle vehicles on site, continually re-stocking the group’s reclaimed parts’ warehouses. e2e is ideally positioned to create additional  growth opportunities via its online salvage auction site As the UK’s longest established site it now auctions over 2,000 vehicles every week and uniquely matches vehicles for sale with reclaimed parts availability.

Demonstrating performance confidence, e2e is offering a free, three month trial of the major components of its service, to provide organisations with the opportunity to benchmark its offering against other providers.

Neil Joslin, Chief Operating Officer at e2e Total Loss Vehicle Management said:

“e2e will be a game changer for the salvage market and will see people rethinking their definition of a salvage partner. This is just the start and we have more initiatives planned for 2019. Care for our customers, our environment, our members and our people sits at the heart of what we do which embodies our valuable heritage, long term customer relationships and over 30 years’ experience in the salvage industry. We are committed to outperforming the market when it comes to customer experience and protecting the environment. We have over 50 nationwide Authorised Treatment Facilities, we support the circular economy with our salvage recycling processes and premier reclaimed parts network and our team are dedicated to providing an exceptional customer journey. We continually listen to, invest in, develop and support our members and our people, who we rely on to deliver our service promise.”   

To find out more visit the e2e website:



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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

e2e awards logo

e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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