Essential information for end of life vehicle dismantling, depollution and recycling

Adam Hewitt

Copart’s specialist teams are ready to handle business disruption from coronavirus

Copart UK, the global vehicle remarketing business, has reassured its customers that it is fully prepared to deal with any further fallout from coronavirus.


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Handling over 400,000 vehicles on behalf of their customers every year, The company has the logistical discipline required to collect, assess, engineer and retail vehicles up and down the UK during crisis situations.

According to UK Managing Director, Jane Pocock, Copart will call on their vast network of experienced operations centres and a purpose-built fleet of over 250 transporters to keep services moving; whilst utilising the expertise of rapid Catastrophe Response Teams, who provide support in times of floods and other crisis situations.

Jane said: 

Copart has a continuously reviewed Business Continuity Plan on standby to launch, to ensure our operation continues to function and we uphold our customer responsibilities.

“We welcomed the commitment from the Chancellor in Wednesday’s Budget to take every necessary measure to steer the UK through the coronavirus crisis, as well as the government’s determination to be guided by the science in its decision-making.

“The specific challenges that the coronavirus situation brings for many companies centre around staff and system logistics, but as we own all our operations centres and those who work there are Copart employees, we can manage peaks in demand through centrally controlled decisions and any local issues by simply diverting to another Copart operations centre.”

Copart’s specialist function teams that support operations are already enabled to work remotely.

“This enables us to instigate ‘Virtual Team’ contingency plans, including a separate business continuity location which applies whether it’s claims settlement, customer service teams or any supporting function.” she said.

Additionally, Jane said being part of the global Copart family acted as a further stabiliser for employees and customers in uncertain times.

“All our UK critical systems are cloud-based and are housed in military-grade hosting facilities, distributed globally and supported by Copart in both the United States and in India. Our customers can rest assured it will be business as usual despite the potential practical challenges coronavirus may bring.”

And, with over 1,100 employees across 18 UK locations, the health and safety of their people is paramount for the company.

Jo Ferguson, head of UK HR, said: 

“We are following the coronavirus situation closely and will be guided by scientific experts. We are monitoring information published by the World Health Organisation and Public Health England and will continue to share regular updates and information with our employees.”

To learn more about Copart UK, please visit


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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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