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e2e extends emergency recovery service to support key workers

e2e extends emergency recovery service to support the nation’s key workers during Coronavirus pandemic

 

e2e logo emergency recovery service

 

e2e Total Loss Vehicle Management [e2e] has adapted its services to respect the government’s clear instruction on 23rd March for people to stay at home ‘to save lives and protect the NHS’. 

 

With effect from the close of business on Friday 27th March 2020, members making up the UK’s largest salvage network will no longer collect total loss vehicles on behalf of e2e clients, in order to keep their staff safe and reflect the national goal to reduce the spread of Coronavirus and control the demand on stretched NHS resources. In tandem, and to support the nation’s vital key workers, e2e has partnered with two leading roadside recovery agents, currently classified by the government as essential services, who can and will collect and deliver priority total loss vehicles to member sites in the e2e network.  Member sites will be storing vehicles free of charge until restrictions are lifted and normal business can be resumed. 

Under this new Emergency Recovery Assistance service, priority vehicles are classified as those relating to key workers or those which are distressed or abandoned or accruing storage charges. Vehicles located at home addresses or parked in free storage will not qualify for this service and normal collections by the e2e network will resume once government restrictions have been lifted. 

e2e has suspended all auction activity temporarily to ensure the best returns for clients and to protect staff and the public.  Existing e2e network vehicles listed at auction will be removed by 27th March. The company has also implemented new processes to enable the network to track vehicles infected or potentially infected by COVID-19 in order to minimise the risk to others. Head office staff are working remotely to continue to provide support services.  

e2e Chief Operating Officer, Neil Joslin, said:

“The Coronavirus pandemic is unprecedented and the e2e network is united and committed to playing its part in the UK recovery by following the government’s instructions. We are a service provider and proud of the service we provide in usual and sometimes unusual circumstances. We will do all we can to reduce unnecessary risk to our people and our clients and to help stop the virus spreading. To do otherwise would be irresponsible at best.  Needless to say, we are maintaining regular communication with clients, our network members, staff and suppliers throughout these challenging times. ”

Visit www.e2etotalloss.com

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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