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Copart gets stamp of quality with ISO 9001 accreditation

Copart UK, global leader in online vehicle remarketing, has been accredited with the ISO 9001 Quality Management System Standard, their second ISO achievement in less than a month. 


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ISO 9001 is a globally recognised standard in quality that demonstrates best practice with products, services and operations and clarifies the means with which a business can manage its processes, people and resources to meet its quality goals. 

After an in-depth three-day assessment, for which extensive evidence was required regarding all Copart’s business operations, the accreditation was awarded with no further actions required. 

This latest accolade for Copart comes only weeks after they were awarded the ISO 45001 accreditation for Occupational Health & Safety Management, further demonstrating their commitment to continuous improvement and operational excellence. 

Stephanie Barnard, Head of Performance Management, Quality and Audit, said: 

“We’re very proud of the world-class level of service we provide to our customers and are delighted to receive this stamp of quality which recognises the robust, consistent and proven processes we have in place to meet their expectations. In short, our customers can be confident of our ability to do what we say we can do, and do it safely, consistently and effectively.” 

Jane Pocock, UK Managing Director, said:

“Today’s customers are quite rightly becoming more demanding when it comes to the standard of service they expect from a business. At Copart, we don’t just want to meet customer requirements, we strive to exceed expectations, and our strong focus on continual improvement is key to achieving this. 

We ensure the right people are in the right place to unify and strengthen our company mission, vision and values, and our newly formed Performance, Quality & Audit team work diligently to achieve the highest standards of operational effectiveness.” 



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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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