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eBay UK holds webinars with collision repairers and Aviva Insurance

eBay UK hosted webinars for all phase one participating repairers along with Aviva Insurance

eBay UK webinars with collision repairers and Aviva Insurance ebay logo

eBay UK has been working closely with multiple insurers, recyclers and collision repairers over the past 18 months. It aims to deploy its newly developed eBay for Business B2B platform, which will streamline the identification of available Reclaimed Original Equipment (ROE) parts along with prices, savings and environmental benefits. Ordering, delivery and payment are all integrated into the system, making it a one-stop-shop application for users. 

On Monday 10th and Tuesday 11th of July, eBay UK hosted webinars for all phase one participating repairers along with Aviva Insurance.  

eBay UK webinars with collision repairers and Aviva Insurance post

The sessions were very well attended by an engaged group of repairers. Aviva’s Alistair Campbell said: 

“We are excited to be working closely with eBay and our collision repairers to start using recycled parts sourced through the eBay platform. This pilot will have a number of benefits, including helping our repairers to repair more vehicles, improve repair times and repairer profitability while helping Aviva better manage repair cost – all of which will benefit Aviva’s customers.” 

The eBay for Business platform integrates with Audatex. Laura Richards, Senior Category Manager at eBay UK, said:

“It was critical that we built a system to makes it easier for the repairer. Parts are critical to the timeliness and profitability of every repair. Building a system to help streamline the repair process has been our focus. The feedback to date has been very positive. We know we are not there 100% yet, but that is the purpose of this pilot phase one, and we are excited to be working with Aviva and their repairers.”

Phase one of the ROE parts strategy starts rolling out this week, and we expect that all chosen repairers will be online and buying soon. There is certainly a lot of activity around reclaimed parts in the UK at the moment as individual suppliers look to provide solutions to large buyers. 

Chris Daglis, Managing Director of Auto PARTnered Solutions, works closely with repairers, insurers and suppliers in different regions and has been engaged as eBay’s independent consultant since February 2019. Chris said: 

“eBay takes the opportunity to a new level. Their ability to invest in technology, strategy and very importantly, in the supply chain is a game-changer. eBay sells a new part through its B2C platform every one second and a reclaimed part every eight seconds. It has over six million parts available at any one time. We have worked really hard and invested heavily in the supply chain, and this will continue for years to come, but we have taken some really big steps forward in a short time. No one supplier can offer the range of product that the eBay platform can, and this is critical to fill rates”. 

For more information on the program, please contact 


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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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