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Which? unreliable car brands

Luxury cars prove to be unreliable, according to the latest car survey results from Which?

 

Which? unreliable car brands f

According to Which? their latest car survey results prove that buying a quality car doesn’t mean ‘you get what you pay for’. The results of the 2020 car reliability survey show the two least reliable brands. 

Tens of thousands of car owners tell Which? about their ownership experiences over the past year, and for some luxury brands, the results are poor.

Out of 35 car brands, based on their survey (between December 2019 and February 2020) of 47,013 car owners and their 55,833 cars, Which? Reveal the two least reliable brands.

Reliability ratings are divided into two groups: cars up to three years (often covered by warranty), and cars three to eight years old in order to look at both early and later life reliability. These reliability ratings are given to brands as well as individual car models. 

Which? unreliable car brands pLand Rover was one of the two least reliable brands according to Which? and the only manufacturer out of the 35 in our survey to get one star out of five for both 0-3 and 3-8-year brand reliability. In this survey, 92 % of diesel Land Rover owners describe faults with the emissions/exhaust system. Owners also have issue with the car’s on-board computer software and Which? Consider this a common issue across most of Land Rover’s SUVs. The two Land Rover models in particular that seem adversely prone to this issue are the current Range Rover Sport (2013-) and the Range Rover Velar (2017-).

The other brand to be considered the least reliable in this survey was Tesla, which is the second-most commonly owned EV brand on their survey. The Tesla Model S saloon and Model X SUV both get the lowest score for 0-3-year reliability which boils down to high fault rates and long garage stays. 

To read more about the survey, go to www.which.co.uk

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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