SYNETIQ responds to ABP Club State of UK Body Repair Industry Report 

SYNETIQ has made comment following the release of ABP Club’s State of the UK Body Repair Industry Report 2020, on Friday 2^nd October. 

The report follows a survey of almost 300 Bodyshops across the UK; the results reflect the growing popularity of green parts in the repair industry. This year, 74% of participants revealed they are regularly using green (recycled) parts in vehicle repair – compared with 59% in 2019. 

The report also captures the main reasons why green parts are not used in some scenarios. Work provider or policyholder resistance are listed as two of the top three reasons by Bodyshops not using green parts, a factor which is high on SYNETIQs agenda currently. The business is focused on promoting the huge environmental benefits green parts generate, at a time when sustainability could not be more relevant. 

Jason Cross, Client Relationship Director at SYNETIQ said:

“Using a green part saves significant amounts of CO2; both by avoiding unnecessary manufacturing, and unnecessary transport costs.” He added: “The environmental, financial and practical benefits of using green parts is still not widely known by the general public, but SYNETIQ has a plan to change that. Insurers are also under ever-increasing pressure to demonstrate CSR benefits, so there really are benefits on offer for everyone.” 

Several factors are vital to the successful use of green parts: quality, delivery, consistency of supply and technical issues around fit and safety. SYNETIQ has made significant progress in developing each of these areas, creating a genuinely viable proposition along the way.  

Of the Bodyshops that are not using green parts, 26% chose delivery delays as one of the barriers. SYNETIQ has established its own delivery fleet to offer its clients a reliable, nationwide next day delivery service they can trust – allowing it to keep promises on both schedule and condition on arrival. 

Poor quality was selected as a reason for 64% of those not currently using green parts. While a reliable delivery network can go some way to preventing parts from arriving in poor condition, SYNETIQ says an agreed grading system is the key to contented customers. 

“We always grade panels honestly,” says Jason, “Our comprehensive imaging and grading process ensures we always deliver parts which meet or exceed the expectations of our clients and customers. We grade items simply as A, B or C, with the condition always being reflected in the price.” 

SYNETIQ mygreenfleet is also now effectively using RRP comparisons and a discount structure to price against comparable new OE parts. Management Information reports show how effective green parts are for clients, by providing savings data which clearly shows reductions in average repair costs and ‘vehicle off road’ time. 

SYNETIQ would like to thank ABP Club for their efforts in producing this report, and invites anyone with any questions to get in touch.