Essential information for end of life vehicle dismantling, depollution and recycling

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Copart Automotive – Delivering Rapid Remarketing & Disposal Routes

Copart’s Head of Regional Automotive Accounts, Matthew Boswell, talks about the re-shaped customer teams the company have in place to help businesses across the UK rapidly dispose of their problematic vehicles.


Copart Automotive – Delivering Rapid Remarketing & Disposal Routes p two
Matthew Boswell

Copart’s Automotive Regional teams are focused on delivering remarketing services for those customers who have vehicles that are geographically spread, and often have some element of complexity or are considered problematic vehicles.

These vehicles come to us at Copart Automotive via a huge range of businesses, from small rental and retailers, through to fleets and finance companies, including leasing, repossessions, regional traders and lenders.

Often these customers have a number of locations or sites, or their vehicles are located in geographical clusters, meaning they have a need for localised support.

The teams are split between customer zones to provide that local support, whilst giving access to a UK wide collection service and global auction.

It means our customers can be assured that their vehicles, no matter what the condition or situation, can be collected, processed and placed into auction in a matter of days, all the while knowing they are in safe hands with their local Copart Automotive Account Manager.

In short this means our customers benefit from having a dedicated individual who understands their localised business challenges and is able to provide specific advice and guidance to ensure maximum returns on their vehicles.

Working alongside our account management team is a team of business development professionals who seek new customers, and make sure each new customer benefits from a thorough onboarding process, supporting them with unique online tools that give them a frictionless customer experience.

Tools such as our online Seller portal which enables customers to rapidly assign new vehicles for sale and track their progress through to sale, all in real-time.

As Head of Regional Automotive Accounts, Matthew brings a wealth of senior experience working with well-known brands across the UK automotive sector, including Inchcape Fleet Solutions and Arval. He is responsible for helping our regional customers by leading the development and delivery of our tailored products and services for customers, designed to provide solutions to the specific challenges each customer faces when selling their vehicles.

Matthew is best placed to highlight how his team helps our customers:

We understand the need to deliver excellence for our customers, both in terms of financial returns and level of service. I am delighted that we have in place an exceptional Account Management team to deliver on our customers’ requirements combined with an expert Business Development team who are actively seeking out new business partners whom we can help maximise the remarketing potential of their vehicles. The customer is very much at the centre of our offering and strong relationships are the foundation of what we do.

We are in a hugely exciting period of growth within regional sales. Copart continues to lead the digital solution within vehicle remarketing, further evidenced with the imminent expansion of our offering which will see the launch of our Go-App product into the UK marketplace. This is another fantastic technical advancement which will offer our customers great flexibility and the opportunity to further enjoy our services.

Mark Godfrey, Director Automotive Division adds:

“Our recent change to align our Customer teams more tightly to regions has meant we have been able to give even closer support to our customers. Matthew’s teams build long term, local relationships, but offer our customers the ability to have UK wide services and of course sell to a global marketplace through our unique ‘live lane’ auctions.

This approach mirrors our global approach where we have country-specific Copart companies serving their local markets, on the ground in the customers’ country of origin, but collectively benefiting from the Copart global auctions and technologies.”

With major finance, retail and fleet customers already leveraging Copart Automotive services alongside the already impressive array of Insurance customers selling through Copart, Copart Automotive is unparalleled in the marketplace it can offer to the Fleet, Finance, Rental and Retail automotive sectors.


SYNETIQ April 2023 M

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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