Essential information for end of life vehicle dismantling, depollution and recycling

Adam Hewitt

Copart Supports Samaritans

Copart has donated to Samaritans, a registered charity that provides support to anyone in emotional distress or is struggling to cope as part of their ongoing Copart Cares campaign


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Copart is a long-time advocate of teammate wellbeing and is committed to fostering a supportive workplace culture. This includes the promotion of local support services, a series of initiatives under the Copart Cares campaign, and their recent investment into mental health awareness training for managers.

Copart is very aware that many teammates based in their Operation Centres deal with sensitive and often distressing situations on a daily basis, which can impact their emotional wellbeing.

As an essential service to the insurance industry, much of Copart’s inventory comes in the form of accident damaged vehicles. Sadly, many of these accidents have resulted in serious injury or fatalities. 

Their teammates often face the daunting task of dealing with traumatised relatives of deceased owners, who wish to view the accident-damaged vehicles or collect personal belongings. This is not an easy task, and their teammates have to handle these customers with sensitivity and empathy.

The after-effects of dealing with such distressing situations can take their toll, so in addition to the support services they already provide, Copart is keen to promote the vital role played by Samaritans in local communities.

Samaritans, which was established in 1954, is a registered charity aimed at providing emotional support to anyone in the UK and Ireland who is struggling to cope or is at the risk of suicide. Their volunteers handle around 10,000 phone calls a day from people who are struggling to cope and need someone to listen without judgement or pressure.

Copart’s donation will provide enough funding for Samaritans to recruit and train new volunteers to help support more people struggling to cope this year.

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Jane Pocock

Jane Pocock, Managing Director of Copart UK & Ireland said:

“We are very proud of the professionalism and integrity our Operation Centre teammates demonstrate when dealing with distressing situations. We’re very conscious of the emotional impact of car accidents and we’re grateful for charities like Samaritans, whose vital support may be needed by both our teammates and customers. We hope that our donation will enable even more calls to the Samaritans to be answered this year, saving even more lives.”

To contact The Samaritans, visit



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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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