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Copart adds Fire Scenes Examination to Suite of Services

Copart has added a brand-new Fire Scenes Examination offering to the extensive list of integrated value-added services the organisation provide to their insurance customers, helping them to identify potentially fraudulent claims.


Copart adds Fire Scenes Examination to Suite of Services f

This addition to Copart’s comprehensive suite of services will provide their customers with a more cost-effective alternative to independent reports, conveniently performed onsite at one of Copart’s nationwide Operation Centres.

Copart’s ATA/VDA/AQP qualified engineers have completed bespoke Fire Scenes Examination training this month, delivered by private forensic provider, Prometheus Forensic Services.

The week-long training course has provided Copart’s engineers with the additional skills and knowledge to provide investigation reports for their customers’ fire damaged vehicles, helping to identify mechanical or manufacturer defects, or potential signs of arson and fraud.

Utilising practical hands-on examination of actual fire damaged vehicles, the course included accidental and deliberate fires, the chemistry and physics of combustion, electrical theories, scene examination and photography, and report writing.

With COVID highlighting delays in obtaining these types of investigation reports, Copart is excited to launch this new service directly from its own Copart sites, giving their customers quick and convenient access to the information they need to identify potentially fraudulent claims.

Russ England, Engineering Services Manager at Copart said:

“We were delighted to partner with Prometheus Forensic Services to deliver this training to Copart Engineers.

In addition to theoretical training, the practical hands-on elements of the course were hosted at our Newbury Operation Centre, where delegates had the opportunity to examine a selection of vehicles, from complete burn outs to cars with compartment or localised fire damage.”

Attendance of this course provided participating Copart engineers with a UK-AFI (UK Association of Fire Investigators) accreditation, demonstrating their capability to provide vehicle fire scenes examination expertise.

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Vehicle fire scenes examination reporting joins a growing list of additional services Copart provide for their customers in addition to the company’s traditional engineering vehicle inspection offering.

Other services Copart offer include Data Cleansing, Flood & Fire Restoration, Vehicle Grading, Owner Connect SMS Service, and complete end-to-end total loss claims management, all of which have been developed to deliver additional value for its customers.

Paula Varley, Account Director at Copart said:

“Copart is proud to be the partner of choice for many UK insurers because we are continuously growing, adapting, and providing them with the technology and services they need to improve the overall total loss claims journey.

This new service offering of fire scenes examination will provide our customers with a more cost-effective and quicker way to identify and investigate potentially fraudulent claims, helping to fight fraud and reduce claim cost, all performed by trusted and certified Copart engineers.”

Simon Smith, Training Coordinator with Prometheus Forensic Services, added:

“We are pleased to be able to offer this bespoke training to Copart and are looking forward to a long and happy relationship between the two companies. Prometheus can also offer a backup advisory and specialist investigation service in the future to further support Copart engineers.“


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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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