Essential information for end of life vehicle dismantling, depollution and recycling


Silverlake Automotive Recycling responds to the ABP State of the Industry Report 2021*

The ABP State of the Industry Report has become a valuable tool to monitor the attitudes and experiences of bodyshops using recycled parts and identify trends, Silverlake Automotive Recycling provides its response.


Silverlake Automotive Recycling responds to the ABP State of the Industry Report 2021* f
Allen Prebble

Recycled Parts – Demand and Availability

It is encouraging to see from the 2021 report that the percentage of bodyshops using recycled parts has remained high at 71% and that 57% of those bodyshops reported using more recycled green parts last year, than the previous year. We must also remember that the last 18 months have been unprecedented times due to the pandemic.

The ABP reported growth in demand will have been influenced by a reduction in policyholder resistance and work provider resistance to the use of recycled parts, down by 12% and 22% respectively on 2020. Consumer education and heightened environmental awareness, insurers increased focus on sustainability and delays in the availability of new parts linked to Brexit and the pandemic, will all also have been contributory factors.

Increased demand is reflected at Silverlake Automotive Recycling; sales of the company’s quality graded, warranty assured recycled parts have grown by over 28% in the last 12 months with July registering a record month. The business has responded by increasing its parts storage capacity with a new 975m2 warehouse with racking for over 6,300 vehicle doors and expanded its parts delivery fleet, which operates nationwide, 6 days a week.

The availability of recycled parts remained an issue for bodyshop respondents to the 2021 ABP survey and Silverlake’s managing director, Allen Prebble, believes that a collaborative strategy on behalf of automotive recyclers will help to improve the accessibility of recycled parts. As a member of the e2e Total Loss Vehicle Management network, Silverlake has the ability to source parts from other network members to help it meet customer requirements. The company also supplies parts to the Green Parts Specialist via a partnership arrangement.

Recycled Parts – Quality and Consistency

In 2020, 64% of respondents to the ABP survey stated poor quality deterred them from using green parts. In 2021 that figure dropped to 28%. This demonstrates real progress. It is disappointing that 40% of respondents this year cite inconsistent quality as an issue and a barrier to fitting recycled parts. As a new report finding, there is no comparison to be drawn with previous years. However, the UK Standard for Reclaimed Parts was launched a year ago by the VRA and whilst the scheme is still in its infancy, it is unifying professional standards across the industry. Many automotive recyclers, including Silverlake and all members of the e2e network, have undergone the VRA audit and achieved Certification. The VRA introduced a Parts Quality Grading course in April 2021 to drive industry-wide consistency in the quality grading of parts removing subjectivity from the process. Silverlake staff in its dismantling, parts preparation and parts sales teams have completed the course to enhance business processes. Dismantlers are better equipped to grade the part accurately from the outset; the preparation team on detailing provenance, cleaning and imaging the part are better informed to confirm the grading; and the parts sales team have confidence in the product and can deliver a high-quality customer experience. Silverlake have experienced an 8% drop in parts returns since VRA Certification and grading training, with a high proportion of those returns due not to an issue with the part, but to the customer requirement changing.

Silverlake Automotive Recycling responds to the ABP State of the Industry Report 2021* p

Naturally, there will still be providers in the market that have not yet achieved VRA Certification or undertaken the quality grading training and this will be contributing to the quality inconsistencies impacting the bodyshop customer experience. It will be interesting to see next year’s report findings against these criteria.

Allen Prebble, managing director of Silverlake Automotive Recycling summarises:

“The recycled parts market is gathering pace very quickly and maturing, as demonstrated by the findings of the ABP State of the Industry Report 2021. The automotive recycling industry has embraced the opportunity to set professional standards enabling us to deliver consistent and high-quality customer service. The UK Standard and VRA Certification program has helped and motivated forward-thinking recyclers to work to even higher standards to inspire the repair industry to have confidence in our quality and service. Silverlake is supportive of increased collaboration between insurers, bodyshops and automotive recyclers to help to drive beneficial market development for all stakeholders. We are keen to gain greater understanding of the needs of our bodyshop customers so that we give them a consistently high quality, reliable service, and we are hosting an open day for regional bodyshops later this year to canvas their feedback and inform our business strategy.”


green parts specialists

More News

AutoDrain T

ATF Professional is produced by ARW- Group LTD, which is registered in England and Wales with Company Number 14914439

The views and opinions expressed on ATF Professional are solely those of the original authors and other contributors. These views and opinions do not necessarily represent those of the editor, publisher or staff of ATF Professional.


01432 355099

© All rights reserved

Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

e2e awards logo

e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

New Client Special Offer

20% Off

Aenean leo ligulaconsequat vitae, eleifend acer neque sed ipsum. Nam quam nunc, blandit vel, tempus.