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Salvage tie-in helps Ageas create circular economy in green vehicle repairs

One of the UK’s largest car insurers, Ageas, is now using green parts in around 1 in 5 of its vehicle repairs.


Salvage tie-in helps Ageas create circular economy in green vehicle repairs f

Ageas says green parts are regularly being used in 20-25% of its repairs, thanks to the expansion of its green parts programme and willingness of its repair network to embrace more sustainable repairs.

Ageas pushed the accelerator on its use of green car parts in March 2020, following a successful trial during 2019.

As part of the programme’s expansion, Ageas combined its salvage operation with its green parts supply, meaning if a customer’s car is written off in an accident, any perfectly good and undamaged parts from that car can get a new life by feeding into Ageas’s green parts supply chain.

The move has effectively created a circular economy within Ageas’s own repair ecosystem, feeding its own supply of ‘donor vehicles’ back into its repair network.

Now, around 1 in 5 of the green parts Ageas uses now comes from its own salvaged vehicle supply.

Head of Claims Paul Llewellyn says:

“Our repair network has really embraced the idea of using green parts wherever possible. We owe it to our customers and future generations to protect the environment and help secure the future of our planet and initiatives like our green parts programme  support this ambition. Our green parts programme is just one way we’re doing that, and its success is testament to the way our repair network has really embraced it.”

Bradley Hanson is Director of Innovation at Halo, part of Ageas’s repair network. He said:

“We’ve found green parts have been fundamental in being able to get Ageas’ customers back on the road, particularly during the lockdowns of recent years. In some instances, it was difficult to source parts directly from manufacturers so Ageas’ green car parts partnership really shone through and enabled us to repair key workers’ cars within just a couple of days. Green parts meant we could supply Ageas’ customers with the speed of service that they would usually receive regardless of restrictions.”

Hills Salvage is Ageas’s salvage provider and its green car parts arm, The Green Parts Specialists, is its green parts provider. By integrating the two, it means parts from Ageas’ salvaged vehicles feed back into its repair network as ‘green’ car parts.

Salvage tie-in helps Ageas create circular economy in green vehicle repairs i hill
Ian Hill

Ian Hill, Managing Director at Hills Salvage, said:

“We’re really pleased to be working with a forward-thinking insurer like Ageas, which recognises the benefits that this kind of circular economy brings to the environment and its customers. By extending the life of existing parts, we’re helping to reduce the need for more plastic, metal and glass to be produced.”

Ageas has worked closely with its vehicle repair network to adopt a repair over replace approach over the years, including giving its repair centres access to specialist training.

It hopes to increase its use of green parts over coming years, with Robin Challand concluding:

“We’re ambitious when it comes to our use of green parts. With the climate emergency, we can’t afford not to be.”


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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

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