Essential information for end of life vehicle dismantling, depollution and recycling


Inspire Claims extends and strengthens partnership with e2e

Inspire Claims [Inspire] has extended its partnership with e2e Total Loss Vehicle Management [e2e] which has handled the collection and disposal of total loss vehicles on behalf of the motor claims specialist since 2018. 


Inspire Claims extends and strengthens partnership with e2e p
Mia Constable

Under the new contract, e2e will also provide engineering services to assist with accurate salvage categorisation and reduce the company’s recovery and storage costs via its proven negotiation service. Moving forward, Inspire will be sourcing OEM reclaimed parts from e2e’s stocks of over 5M quality graded, warranty assured reclaimed parts. 

Having undertaken a review of the market, Inspire concluded that e2e’s proven expertise, flexible service model, network capacity and commitment to customer service were performance leaders. The company also places huge value in the insights available from the detailed, bespoke management information provided by e2e, demonstrating an in-depth understanding of both its motor claims business and the wider salvage and automotive recycling market.  Inspire is committed to public safety by ensuring that Category B vehicles do not make their way back onto the roads. e2e’s policy of destroying Category B vehicles on site and issuing Certificates of Destruction provides management with certainty and removes any associated reputation risk from the business. 

Giovanni Adamo, Own Damage Claims and Telematics Strategy Manager at Inspire Claims said: 

“e2e shorten the total loss claim life and reduce costs whilst simultaneously removing friction from the process, providing a positive policyholder experience. Reinforcing and extending our relationship with them makes sound commercial sense.  

The value of second-hand cars has rocketed due to supply issues with new vehicles.  This inflates settlement costs in total loss cases and can make it difficult for customers to find replacement vehicles. We want to reduce our carbon footprint and give policyholders choices. e2e gives us access to a vast stock of high quality reclaimed parts which means we can cost-effectively repair vehicles, including borderline total loss cases and keep our policyholders on the road.” 

Mia Constable, Head of Business Development at e2e said: 

“We are delighted that Inspire has chosen e2e as its total loss partner for a further three years and will be taking up an increased range of services from us. The relationship is going from strength to strength. The UK car parc is evolving and we believe this will drive significant changes in the motor claims market. We have a number of technology-led initiatives to bring to the market in 2022 and we are looking forward to supporting our clients with innovation that helps them to take advantage of new opportunities presented.” 

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

e2e awards logo

e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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