Essential information for end of life vehicle dismantling, depollution and recycling

Adam Hewitt

ICM transforms its delegates’ experience with a new digital platform and a refreshed visual identity

ICM, the Swiss-based International Congress Management company, transforms its delegates’ experience with a digital platform for a faster, smoother and totally unique customer journey.

ICM transforms its delegates’ experience with a new digital platform and a refreshed visual identity fICM, with 27 years’ experience in bringing together the professional and industrial recycling communities in the automotive, battery and electronics markets, as well as the new mobility markets, has also refreshed its visual identity and launched a new website.

ICM is renowned for being the only congress organizer with Steering Committees of international experts from each ecosystem driving the circular economy forward in its specialised areas. For 27 years the company has been delivering a world-class experience to the thousands of delegates who come to meet their business partners, colleagues, clients and policymakers in great surroundings and a relaxed professional atmosphere.

The company values are stronger than ever and reflected in the refreshed visual identity. The strong blue colour, the rounded letters and the dots at each end of the identity represent the professionalism of the organization, the way ICM takes care of every detail from beginning to end, the unparalleled customer service the team delivers in an international environment and their passion for their business – bringing people together.

The customer journey has been thoroughly overhauled to be as fast and seamless as possible. Nearly all activities can be carried out in a few clicks on the new website, with immediate confirmation of the options chosen.

Jeanette Duttlinger, founder and CEO of ICM stated: 

“ICM has always put our clients at the centre of everything we do, and we always strive to live up to customer expectations. We wanted our new identity and the new generation customer experience to reflect the modern company we are today, and the values we share with our customers: high quality, confidence and passion about bringing people together. It is an important milestone in the evolution of ICM that we are very proud of. We look forward to welcoming our delegates to our next congresses in Basel and Salzburg.”

The time has come to meet face to face again with our business partners. ICM helps you meet the people you need to meet by bringing together the decision-makers and industry experts – all in one place.

Welcome back to business!

ICM – bringing people together

Find out more about ICM at

ICM transforms its delegates’ experience with a new digital platform and a refreshed visual identity p

To find out more about their upcoming International Automotive Recycling Congress IARC 2022, visit

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Adam Hewitt

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

e2e awards logo

e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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