Essential information for end of life vehicle dismantling, depollution and recycling

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Adam Hewitt

Allianz calls for green repairs

Sustainable car insurance was the focus of the 10th Allianz Motor Day on 19 October 2022. Discussions at the international event hosted by Allianz centred on electric mobility as a key lever for decarbonisation, as well as green claims management to reduce CO2 emissions.


Allianz calls for green repairs f

Repair instead of replacing with new parts

“In car insurance, we see many levers in sustainable claims management that can significantly reduce CO2 emissions,” says Klaus-Peter Roehler, member of the Board of Management of Allianz SE, responsible for the insurance business in Germany, Switzerland, Central and Eastern Europe as well as Global P&C Retail and SMC and Global Claims. “In this context, finding suitable opportunities to repair rather than use new parts is of the greatest importance.”

The production of a new part has a significantly higher carbon footprint than a repair. “While these repair options are already being used today, we still see great potential for improvement here. If insurers increase repair rates in Europe by just two percentage points per year, according to our experts, almost 30,000 tons of CO2 emissions can be avoided, equivalent to the annual energy consumption of around 5,100 households,” explains Roehler. “This underpins our proposition to increase green repairs in the future.”

In the UK, Allianz Commercial and LV= have partnered with salvage provider Synetiq to help repairers source green parts automatically.

Certifying sustainable workshops

Another lever for more sustainable claims management is the standardised certification of workshops in the European markets according to sustainability criteria. “Allianz, along with other stakeholders in the motor vehicle industry, would like to create common standards across Europe,” says Roehler. “Only in this way is it possible for us to consciously include adherence to sustainability criteria in choosing a workshop.”

In the UK, LV=-branded bodyshops need to be carbon-neutral and offer electric cars as courtesy vehicles, under the Green Heart Standard, which is the first initiative of its kind in the car insurance industry. 70% of LV= customer repairs are now being done by carbon-neutral bodyshops. As part of the standard, LV= also promotes the use of recycled parts and educates customers on the benefits.

Making electric vehicles customer-friendly

The United Nations-convened Net Zero Insurance Alliance (NZIA), co-founded by Allianz in 2021, aims to promote the decarbonisation of insurance portfolios.

“To make electric mobility suitable for the masses, all market participants must create customer-friendly solutions. These include, among other things, faster expansion of the charging infrastructure, competitive prices and useful services related to electric vehicles,” says Roehler.

LV= has recently launched ElectriX, a one-stop shop offering UK drivers everything they need to get on the road with an electric car – from leasing a vehicle, through to buying a home charger and getting electric car insurance.

Meanwhile, Allianz Commercial has adapted its fleet and motor trade policies to cover electric vehicles and supplement its offer with additional services. It has also trained its engineer surveyors in the UK so they can inspect charging points located in commercial premises.

Platform for electric vehicles to help customers decide on sustainable mobility

Allianz is partnering with recognised experts and brands to create a dedicated digital platform for electric vehicles. The platform will provide comprehensive information to customers regarding electric mobility and offer a curated marketplace for everything related to electric vehicles.

The offerings of the platform range from information on topics such as coverage or charging stations; services such as a battery check before buying or selling a used electric vehicle; wallbox-installation with an on-site check; as well as a charging card on favourable conditions. It also includes suitable insurance products for electric vehicles.

The platform will go live at the beginning of 2023, starting with Germany. Over the course of next year, Allianz Partners will facilitate its rollout in many other markets.

“With this platform, Allianz aims to help customers decide in favour of sustainable mobility by offering them a wide range of information, products and services related to electromobility, all in one place,” Roehler says.



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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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