Essential information for end of life vehicle dismantling, depollution and recycling

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ATFs – Using the right tools to create efficiency

There is a fine line between the good modern technology can bring and the difficulties we can have when using it. On the one hand, it can provide you with all the information and efficiency you need in a heartbeat. It can create happiness by booking a holiday. It can keep your banking up to date, or you can conveniently order something online to arrive at your door the next day. On the other hand, using it can be an absurd and frustrating experience that can create a dystopia, sometimes making it difficult to find human interaction, or where one innocent incorrect click can create a myriad of consequences with no positive outcome.

 

ATFs - Using the right tools to create efficiency f

Such juxtaposition can be found in any vehicle recycling yard in the UK. Efficiency can occur in any well-maintained ATF – from the point of collection to the destruction of a vehicle and all the processes in between. However, such productivity can easily be negated with one slip of a finger if a CoD is recorded incorrectly. Anyone who has made such a mistake will understand the frustration and helplessness it creates for them and the customer. And those who haven’t are merely running the gauntlet against the inevitable to a place they don’t want to go.

Wishing to avoid such interaction with the DVLA plus wanting to make their own operation even more efficient, husband and wife Jamie and Millie Davies from Davies Salvage Car Breakers LTD in Nottingham went about creating an app to tackle these challenges.

ScrAPPmate has been designed to keep their team better connected, be more transparent transparency when dealing with vehicles and, more importantly, avoid costly, time-consuming mistakes.

Millie Davies said that before creating ScrAPPmate, the company had a paper system for booking in vehicles which was very time-consuming, especially if having to rebook a time slot. This process was often prone to errors.

ATFs - Using the right tools to create efficiency p twoScrAPPmate now makes it easy for office staff to deal with customers, book time slots for collections, ensure no double bookings, handle all of the legislation and payment requirements needed and all in real-time.

Millie said that this process only takes a minute when using this app. They can also see what drivers are available for collection, and for the driver, all the details needed to collect vehicles can be found on their phone or tablet without the risk of mislaying or losing vital documentation.

Finally, the software owner can keep up to date with the purchasing of vehicles, knowing what stock is entering their yards, the security of satisfied customers, and knowing that all the red tape is handled correctly.

Millie continued to say that the app was not to be confused with software that provides leads and sells parts, but she said with the time saved using ScrAPPmate, there will be plenty of time to sell parts and run the rest of your business.

Tom Hayward, I Need Spares, Managing Director, gave his opinion on the app:

“We recently had a trial of the app, and we’re really impressed with its functionality and user experience. Great App solution for the industry!”

Simon Charlton, General Manager, from National Recycling Services said:

“We have been using ScrAPPmate for three months now and have found it to be incredibly useful for our business. Our customers upload their photo ID and bank details online prior to vehicle collection. This helps ensure that the data is both secure and accurate, no more handwritten notes and uploading ID images from cameras or phones.

We can set access for our drivers so they can login and see all their upcoming jobs in real-time, they can then mark the vehicles as collected on the system.

We are also able to set up accounts for any export customers so they can select a vehicle for dismantling prior to it even reaching our site.

All the payments for our vehicles are managed by a member of staff that is offsite. The scrAPPmate system has meant that they can see in real-time when a vehicle has been collected, and payment can be made promptly. Once a vehicle is marked as paid, it is then automatically flagged as awaiting a COD. This system has meant that we no longer rely on the “paper Trail”, and no booked-in vehicle can have its payment or COD missed by accident.

All in all, the scrAPPmate system has provided excellent value and added increased efficiency to our business.“

To find out more about how ScrAPPmate can help your business, go to

scrappmate.co.uk or call Millie Davies on 01949 861131.

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The views and opinions expressed on ATF Professional are solely those of the original authors and other contributors. These views and opinions do not necessarily represent those of the editor, publisher or staff of ATF Professional.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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