Essential information for end of life vehicle dismantling, depollution and recycling

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Silverlake Automotive Recycling responds to the 2022 ABP State of the Industry Report*

Our experience at Silverlake Automotive Recycling [Silverlake] mirrors the findings of the 2022 ABP State of the Industry Report, which reports that a record 79% of bodyshops are using reclaimed parts, and 74% said their use of reclaimed parts had increased in the last year.


Silverlake Automotive Recycling responds to the 2022 ABP State of the Industry Report* f
Carlo Vaccaro, Parts Sales Manager at Silverlake

Silverlake has seen a 49% increase in sales of reclaimed parts to bodyshops and a 29% increase in new bodyshop customers in the last 12 months. We continue to build strong relationships across the bodyshop sector, and our nationwide delivery service with our in-house fleet of vans expands our reach and sees us servicing national bodyshop groups, including Halo, Apollo and bodyshop parts supplier,

It is no surprise that 68% of bodyshops fit reclaimed parts when the new part is not available in a reasonable time frame and 74% when the new part is no longer available. The difficulties and delays experienced by bodyshops when trying to source new parts have put immense pressure on the whole industry. Silverlake made a strategic choice to actively take on their bodyshop customers’ parts problems as their own. The parts team developed a ‘managed approach’ system to monitor individual customer back-order lists daily and proactively notify the bodyshop when their required parts were in stock and available for delivery. This added value service removes the need for the bodyshop parts manager to use valuable time checking on back orders and has further built Silverlake’s reputation as the ‘go-to’ point of call when bodyshops need reclaimed parts.

60% of survey respondents cited parts availability issues as the reason for their increased use of reclaimed parts in 2022. This represents opportunity for the vehicle recycling industry to embed reclaimed parts in the repair process by ensuring the delivery of a consistently high-quality, sustainable, reliable service. Silverlake is investing in its facilities, technology and people to reinforce its reclaimed parts proposition for bodyshops. Data analysis is used to predict and inform the business on market requirements so that it buys the vehicles and dismantles the parts that are in high demand. Consequently, fulfilment rates and bodyshop customer satisfaction is high. As well as its own stocks of reclaimed parts, as a member of the e2e Total Loss Vehicle Management network, Silverlake also has access to the network’s inventory of over 5 Million reclaimed parts; the largest in the UK.

Carlo Vaccaro, Parts Sales Manager at Silverlake, comments:

“Confidence in our reclaimed parts quality and service is what will convert new bodyshop customers, who have reverted to reclaimed parts to overcome new parts supply issues, to long-term users of the solution. The carbon reduction benefits of using reclaimed parts will also add to its attraction as ESG compliance becomes essential for businesses operating in the motor industry supply chain in the future. Addressing the 61% of respondents who stated that inconsistent quality was the reason that they didn’t use reclaimed parts or increase their usage of reclaimed parts in 2022; please ensure that you buy your parts from vehicle recyclers who are certified to the VRA UK Standard for Reclaimed Parts, which includes the quality grading of parts and a warranty scheme.  Silverlake has just renewed its certification to this standard for the second year running.”

*2022 ABP Report on the State of the UK Body Repair Industry

Only repairers are permitted to take part in the annual online survey, which is conducted by ABP Club and began in 2011. The 2022 survey saw responses from over 264 repair businesses representing over 600 bodyshop sites.



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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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