Essential information for end of life vehicle dismantling, depollution and recycling


In advance of Blue Monday on 16th January, Ben launches new text support service

January is a tough month for those struggling with their mental health. The festivities are over, it’s a long time until payday and our social media feeds are flooded with everyone we know declaring that ‘this is my year’ and that 2023 will bring a ‘new year, new me’. For some, the new year can indeed feel like a new opportunity, but for others, the forced positivity that a new year brings can feel like additional pressure, a difficult standard to live up to.


In advance of Blue Monday on 16th January, Ben launches new text support service p

Ben, the automotive industry charity, regularly sees an increase in demand for support in the winter months and, with Blue Monday fast approaching, has launched a new text service to ensure people who are struggling or in crisis can access free and confidential help any time they need it, day or night.

The text service offers support outside of Ben’s helpline hours (Mon-Fri 8 am-8 pm), in partnership with Shout. If you need support outside of Ben’s helpline hours, you can simply text the word BEN to 85258. You will then receive four automated messages which will connect you to the next available trained professional who will support you. You will then be able to chat over text about what is troubling you – be it feeling anxious, having relationship issues, experiencing problems with addiction or gambling, feeling lonely, low in mood or depression, dealing with bullying, or experiencing thoughts of self-harm or suicide. Whatever is on your mind, the Ben team is on hand 24/7 to listen and help you to reach a calmer and safer place and figure out a plan for how to move forward.

Rachel Clift, Health & Wellbeing Director at Ben, said:

In advance of Blue Monday on 16th January, Ben launches new text support service rc
Rachel Clift

“We are delighted to be launching our text service in advance of Blue Monday, as we know this will be a hugely valuable new resource for people who need our help. The fact that people can now contact us and receive support at any time, day or night, means that we can offer potentially life-saving support to our automotive family who may be struggling or in crisis.

“Sometimes people prefer to text rather than speak on the phone, it can be easier to share how we truly feel, to chat discretely if there are others in earshot, or to talk about things that are causing us shame or embarrassment over text rather than having to say them out loud. Our existing web chat during the day and now a dedicated out-of-hours text support service gives our community another way of accessing vital help and may make a crucial difference to someone who is thinking of harming themselves or taking more drastic action in a time of crisis. We want people to know that we are here, any time, for a judgment-free, confidential chat.”

Between 8 pm – 8 am, you can text BEN to 85258 free and anonymously from all major UK networks – to find out more about Ben’s text support service, visit

Ben is here for those who work, or have worked, in the automotive industry and their family dependents. If you would benefit from some support or if someone you know might need us, please don’t hesitate to get in touch via our free and confidential helpline: 08081 311 333, use our web chat at or text BEN to 58258.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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