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Ben supports people facing a summer of money worries during cost-of-living crisis

Ben, the automotive industry charity, is providing support to individuals and families who are facing money worries, debt or urgent need this summer.


Ben supports people facing a summer of money worries during cost-of-living crisis p

Ben is already providing vital support for many families who are struggling to make ends meet and unable to afford essentials such as food and utilities during the cost-of-living crisis. Over the last 12 months, Ben has supported 128 households who couldn’t afford to put food on the table, 66 households who couldn’t pay their rent or mortgage costs and 52 households who couldn’t afford their utility bills.

More and more people than ever before are contacting Ben’s Helpline for support – during April-June 2023, there was a 23% increase in enquiries (year on year) and a 20% increase in support cases (year on year). People aren’t only struggling to make ends meet, they are also struggling with their mental health. Ben considers managing money as a key area that impacts on wellbeing. Given the knock-on effect that financial problems can have, increasing levels of stress, anxiety, low mood and depression are made worse when people can’t afford basic living costs.

In addition to supporting basic living costs, Ben also wants to give families, who wouldn’t otherwise be able to afford it, the opportunity to enjoy spending time together and create special memories during the holidays. This is as well as taking pressure off families who face impending back to school costs, including school uniform, bags and PE kits.

Ben is encouraging people not to struggle alone and get in touch.

Here are some quotes from people who have been supported by Ben during tough times:

“I felt at the lowest of low points in my life. I’ve never applied for any sort of benefit or hand-out in my life. I felt ashamed and embarrassed to ask for financial support. Ben made me feel welcome and worthy of this support.”

“The food voucher came through yesterday. My mum cried her eyes out, it’s such a weight off our minds. We can’t thank you enough!”

“I was reluctant to call Ben – typical man, not asking for help… but I did and after the first few minutes, knew I had made the right decision.”

Rachel Clift, Health & Wellbeing Director at Ben, said:

“Times are getting increasingly tough for families and individuals, especially now the summer holidays are here. If you’re worried about making ends meet, buying food, paying the bills and school uniforms for September, you’re not alone, Ben is here for you. We want everyone in our industry to know that we’re here.

“Many individuals and families are being pushed to the edge with the current rising cost of living. It’s also impacting other areas of their health and wellbeing, so if you work, or have worked, in the automotive industry, please get in touch now if you’re struggling or feeling at breaking point. You can contact our free and confidential helpline.”

Ben is here for those who work or have worked, in the automotive industry and their family dependents. Ben is already supporting many automotive families this Summer.

Don’t suffer in silence, contact their helpline: 08081 311 333 or use our webchat at You can also access Ben’s out of hours text support line by texting BEN to 85258.

For employers who would like to find out more about working in partnership with Ben or who would be interested in discussing Health & Wellbeing support for employees, contact Rachel Clift, Health & Wellbeing Director, at Ben:


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Adam Hewitt

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The views and opinions expressed on ATF Professional are solely those of the original authors and other contributors. These views and opinions do not necessarily represent those of the editor, publisher or staff of ATF Professional.


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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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