Essential information for end of life vehicle dismantling, depollution and recycling

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Why online training really works for end-of-life vehicle recycling

The end-of-life vehicle (ELV) recycling industry is a complex and ever-changing one. To stay ahead of the curve, ELV recycling professionals need to have the latest knowledge and skills. Traditional classroom training can be a great way to learn new skills, but it can also be time-consuming and expensive. Online training can be a more flexible and cost-effective option that can still provide learners with the knowledge and skills they need. Mark Jones, founder of ELV Training, a company offering vehicle depollution, and dismantling training, discusses the benefits of online training for ELV recycling professionals.

 

Why online training really works for end-of-life vehicle recycling m jones
Mark Jones

It’s fair to say that a lot of hard lessons were learnt by many companies, large and small, on how to effectively deliver workplace training during the COVID-19 pandemic. The desire to rapidly accelerate the movement of employee training online meant that many traditional classroom-based training formats were simply “lifted and shifted” into the virtual environment.

On reflection, this did the online learning format a lot of damage, and even now, the mere mention of e-learning still disengages many. Consequently, when the time came to move back into the workplace, many businesses took the decision to revert to training in the classroom. This was a real shame and an opportunity missed for those organisations who did switch back. But does that mean that online training as a format only works for some organisations? Absolutely not. Online training is, and remains, the most cost-effective and efficient way of delivering consistent workplace training. However, online learning should never just be classroom training over the internet. E-learning is its own thing and should be designed and delivered as such. 

Online technical training

For those who argue that an effective technical training programme simply cannot be delivered online, think again! Ask yourself how many learners pre and post-pandemic managed to put themselves through college and university degrees using online training alone. How many people have successfully taught themselves how to complete technical activities like replacing the screen or battery in their mobile phone using only an online resource such as YouTube? I am not trying to undermine the value of classroom and in-the-field learning experiences; everything has its place, and no one size fits all. However, I believe that recent experiences of poor online training implementation during the pandemic are still raw for many, and as such, people are blinded into simply dismissing e-learning as a real alternative to traditional training formats. However, in doing so, those same people and organisations are missing out on the proven benefits to both learner and organisation that a positive e-learning experience can fulfil. Most, if not all things can be delivered online, even the very technical topics, reducing deployment costs, minimising operational downtime and saving on both travel and accommodation costs.

Better learner retention

Students can learn in their own time, access the curriculum in a way that suits their learning needs, and progress at a pace that ensures knowledge is obtained permanently. E-learning is, and continues to be, the most effective way of retaining information because, unlike traditional one-off training sessions, learners can revisit subject areas and absorb information in manageable pieces over a longer period. Better still, if a learner wants to revisit something because they have forgotten it or require some additional clarification, online learning provides that facility. Research suggests that 20 minutes is about as long as humans can maintain their attention on one source of information. In addition, there is a limit to how much information can be maintained at any one time. For this reason, most class lectures last a maximum of sixty minutes, whereas traditional classroom workplace training always lasts more than an hour. Most training stretches to half or full-day formats, with information being constantly exchanged. How much of that information can truly be retained?

The Forgetting Curve

Another consideration of the learning environment is something neuroscientists refer to as the forgetting curve. This diagram illustrates how, within one hour, people will have typically forgotten an average of 50 percent of the information presented in a classroom environment. Within 24 hours, learners have forgotten an average of 70 percent of new information, and within a week, forgetting claims an average of 90 percent of it.

Why online training really works for end-of-life vehicle recycling p graph

Building competence and capability

Regardless of what avenue or approach your organisation takes regarding workplace training, building capability and competence within the team helps attract the right people into your business and ensures you hold onto them. Training motivates and inspires technicians, positively influencing five of the top six reasons employees typically leave their roles.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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