Essential information for end of life vehicle dismantling, depollution and recycling

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Adam Hewitt

How car crash repairs help the environment and save cars from the scrap heap

Every year Ageas Insurance deals with around 40,000i cars that have been damaged in crashes, requiring an estimated 400,000 plastic and metal parts to make them roadworthy again.


How car crash repairs help the environment and save cars from the scrap heap p
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As new parts can cost more than the value of a car, perfectly repairable and much-loved older vehicles are sometimes condemned to the scrap heap. Using reclaimed car parts has various benefits. For example, sourcing a green part for an older vehicle may be quicker than waiting for a new part to become available.

Ageas Insurance, the UK’s fourthii largest motor insurer, is now working with its car repair network to give customers the chance to have their car economically repaired using a green, or recycled, car part that’s been saved from another car. The parts are genuine manufacturer parts taken from another vehicle. They are all quality controlled by a specialist supplier, given a 12-month guarantee and checked by the repairer before they are used. Of course, safety is paramount and green parts aren’t used when a safety-related car part needs replacing.

Reusing these refurbished parts reduces the likelihood of cars being scrapped for economic reasons.

It also reduces the amount of plastic and metal that is discarded despite being fit for use.

How car crash repairs help the environment and save cars from the scrap heap p two

“These parts are called ‘green’ because they save a car from being written off and prevent a new part from having to be manufactured. It is better than recycling; it is reducing demand for precious resources and giving new purpose to good parts that would otherwise be discarded,” said Robin Challand, Ageas Claims Director.

Ian Hill is from Hills, the UK’s largest vehicle dismantler and the company behind the Green Parts Specialists on-line sourcing platform. He said: 

“Our industry-wide platform has enabled the UK’s leading dismantlers to put warrantied used original parts back into circulation. It provides Ageas’s network of repair shops with a reliable parts source and so more and more of them are signing up to use it. Ageas is to be commended for taking a lead among insurers and I’m sure the rest of the industry will want to follow suit.”

Ros Hanson from Halo Vehicle Repairs who repair vehicles for Ageas customers said:

“Across the six sites that Halo operates we spend approximately £2.6m each year on car parts. Most of these are brand new but wherever it’s appropriate we will use green car parts.

It’s such a waste to throw things away that have many years of useful life left. Whether you call them green or recycled parts, they can make a real difference to the impact the automobile industry has on the environment.”

Ageas is one of the largest general insurers in the United Kingdom, providing insurance to around five million customers. It offers car and home, travel and small business insurance through brokers, affinity partners and its own brands. Customers are able to buy Ageas branded car and homeinsurance direct from Ageas UK holds a majority share in Tesco Underwriting, providing home and motor insurance to Tesco Bank customers. Ageas is a wholly owned subsidiary of Ageas Group, which is listed on the Belgium stock exchange.

Currently 3.4% of Ageas customers’ cars are repaired using green parts. An average of two green parts are used in each of these repairs.

i The total number of vehicles repaired by Ageas in 2018 was 42,112

ii Ageas was ranked as the fourth largest Domestic Motor insurer in the ABI’s General Insurance Company

Rankings by Gross Written Premium published in September 2018.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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