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Ben to welcome new CEO, Rachel Clift, and thanks outgoing CEO, Zara Ross

Ben, the automotive industry charity, is pleased to announce the appointment of Rachel Clift as its new CEO, effective from 1st November 2024. Rachel will succeed Zara Ross, who has served as Ben’s CEO since July 2016 and has now decided to retire.

 

Ben to welcome new CEO, Rachel Clift, and thanks outgoing CEO, Zara Ross p

Zara Ross has been a pivotal leader in Ben’s history, steering the charity through significant transformation and growth over the past eight years. Zara’s tenure is marked by numerous accomplishments, including:

  • Instigating significant strategic reviews with the Board of Trustees
  • Navigating the organisation through some major challenges, including the Covid pandemic
  • Minimising the impact of the Covid pandemic on the charity’s vital work and ensuring vulnerable stakeholders were safeguarded
  • Establishing a culture of quality, support and innovation throughout the organisation
  • Increasing efficiency through technological advancements
  • Overseeing a major refit at Ben’s Town Thorns Care Centre.

Zara’s vision and commitment have significantly shaped the direction of Ben, leaving a lasting legacy. The Board of Trustees extends its heartfelt thanks to Zara for her exceptional leadership and dedication.

Whilst Zara will be leaving the role of CEO on 31st October 2024, she will continue to work with the organisation as Transfer Programme Director to support the transfer of care and village services to new operators, until that is finalised.

After a rigorous recruitment process which included external applicants, Ben’s Board of Trustees appointed Rachel Clift (Ben’s current Health & Wellbeing Director) to the role of CEO. Rachel will formally assume the role from 1st November 2024.

Rachel joined Ben in September 2018 and has significantly transformed its Health & Wellbeing offer to the industry, having almost tripled the charity’s reach and impact. Rachel’s proven leadership and dedication to the organisation make her ideally suited to guide Ben into its next chapter.

Ben’s Board of Trustees has ambitious plans to further treble the charity’s impact by 2030, focusing on the growing health and wellbeing needs of those who work in the automotive industry. Under Rachel’s leadership, Ben is poised to further enhance its services and support thousands more industry people and their families.

Steve Nash, CEO of The Institute of the Motor Industry and Chair of Ben’s Trustee Board, said: 

“We are confident that Rachel will bring the expertise, inspiration, drive, and leadership needed to steward Ben through its next strategic phase. We look forward to working with her to achieve our ambitious goals and continue to support the automotive industry, its people, and their family dependants. I would also like to say a heartfelt and personal thank you to Zara for her unwavering commitment to Ben over the past eight years.”

Zara Ross said: 

“Being CEO of Ben for the past eight years has been one of the most rewarding experiences of my career. I have enjoyed leading such an ambitious charity which puts those we support at the heart of everything. I’m confident that I’m leaving the organisation in very capable hands – I have no doubt that Rachel will rise to the challenge, leading Ben to even greater things for the future. I will greatly miss my Ben colleagues, all Ben stakeholders and those in the wider automotive community – I wish you all the very best.”

Rachel Clift said: 

“I’m thrilled to be assuming the role of CEO at Ben, and I’m excited about leading the charity through its biggest phase of transformation yet. I would also like to extend my sincerest gratitude to Zara for her support and dedication, I and all of us at Ben wish her good health and happiness in her retirement. We look forward to revealing more about what’s next for Ben and our ambitious growth plans very soon.” 

About Ben

Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents.

Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline and support services.

Ben provides life-changing support to those facing crisis as well as helping them prevent crisis. Ben’s support empowers people to be more in control of managing their health and wellbeing to help them live well, think well, feel well and work well. Ben’s support is tailored and relevant to the needs of the individual, based on a wide range of support options and addressing every aspect of a person’s life. 

Visit www.ben.org.uk.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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