Essential information for end of life vehicle dismantling, depollution and recycling

UK’s largest used-EV battery study reveals 95% average battery health, as variance widens between older vehicles

Generational’s 2025 Battery Performance Index shows used EV batteries are far healthier than many assume, averaging 95% State of Health across 8,000 vehicles and rarely nearing OEM warranty limits. The real issue is visibility: as variance widens with age, accurate battery testing, not mileage, is critical to pricing risk and protecting values.

Man in EV showroom viewing Generational battery health report on digital display.

Generational, the UK-based innovator in electric vehicle battery condition diagnostics, today launches its 2025 Battery Performance Index, the largest analysis of electric vehicle battery condition undertaken in the UK, revealing that the average battery State of Health (SoH) across more than 8,000 tested passenger cars and light commercial vehicles stands at a robust 95.15% of capacity compared to new.

The Index establishes clear benchmarks for what can be considered typical, above-average, and below-average battery degradation in UK vehicles moving through 2026, providing a new reference point for consumers and the industry across retailers, fleet operators, insurers, and financiers.

Drawing on battery assessments conducted across 36 manufacturers, vehicle ages from 0-12 years and mileages from 0 to over 160,000 miles, Generational’s data shows:

  • Overall average State of Health: 95.15%.
  • 8-9-year-old vehicles retain a median 85% capacity.
  • High-mileage EVs (100,000+ miles) frequently return 88-95% SoH.
  • Even within the 4-5-year cohort, median SoH remains strong at 93.53%.
  • OEM warranty thresholds (typically 70% SoH over 8 years/100,000 miles) are rarely approached.

The Index also breaks down into percentile benchmarking by vehicle age. For example:

  • Among 4-5-year-old vehicles, the 25th (bottom-performing) percentile sits at 91.64% State of Health, the median at 93.53%, and the 75th (top-performing) percentile at 96.49%.
  • In the 8-12-year-old cohort, the 25th percentile is 82%, median 85.04%, and 75th percentile 90%.

This widening spread with age shines a sharp spotlight on how, while averages remain strong, variance increases materially over time, creating a growing performance gap between well-maintained vehicles and underperformers.

The data confirms that battery degradation is not the systemic risk once assumed, with uncertainty around condition now the principal determinant of used EV confidence, residual values, performance and risk.

The new Index also demonstrates that mileage alone is an increasingly unreliable indicator of battery condition. In many cases, younger high-mileage vehicles outperform older low-mileage equivalents, challenging traditional appraisal models inherited from the internal combustion era. A three-year-old fleet vehicle with 90,000 miles may represent a stronger battery proposition than a six-year-old vehicle with 30,000 miles, depending on usage and charging behaviour.

The full Battery Performance Index can be downloaded here.

Oliver Phillpott, CEO of Generational, said:

“The Generational Battery Performance Index definitively shows that EV batteries are performing far better than many consumers and industry stakeholders have been led to believe. With an average State of Health of over 95%, and even older vehicles comfortably exceeding warranty thresholds, the underlying fundamentals are extremely strong.

Transparency in battery condition is the main challenge facing the market today, and essential infrastructure for a healthy used EV sector; as vehicles age, the variance between the best and worst performers widens, and that dispersion defines risk.

By establishing clear benchmarks for what is typical, above and below average as we look to drive further growth in 2026, we are giving the market the reference points it needs to price risk accurately, strengthen residual values and accelerate adoption.”

What the findings mean for consumers

In the vast majority of cases, EV batteries are likely to exceed the lifespan of the vehicle itself. Even vehicles approaching the end of typical OEM battery warranty periods are performing comfortably above minimum thresholds.

However, the increasing dispersion of performance over time underlines why verified battery testing is becoming essential. Without transparent condition data, worst-case assumptions can dominate pricing and decision-making.

As the Index underlines, battery transparency is fast becoming as fundamental as service history or mileage verification.

Philip Nothard, Chair of the Vehicle Remarketing Association, said:

“Potential buyers of used electric cars and vans understandably place a huge emphasis on battery health. They need to trust that this fundamental and expensive vehicle component will meet their needs without any unpleasant surprises. Transparency will prove crucial in building future consumer confidence and dispelling the many misconceptions that have gained currency around EV batteries.”

What the findings mean for the industry

The Index identifies strategically significant implications for players across the automotive ecosystem:

For vehicle-manufacturers: The data presents a highly positive durability story. With real-world degradation materially slower than many assume, OEMs have an opportunity to communicate battery longevity with greater confidence and reinforce residual value strength.

For insurers and warranty providers: Extensive real-world data enables more precise actuarial modelling. Pricing and coverage can increasingly be aligned with verified battery condition rather than conservative age-and-mileage assumptions.

For fleets: Battery transparency supports improved duty-cycle optimisation, holding-period decisions and stronger remarketing outcomes, improving total cost of ownership calculations.

For policymakers: Standardised battery condition disclosure can dismantle perceived financial risk around battery replacement, which stands as one of the most influential barriers to EV adoption.

The findings of the 2025 Battery Performance Index establish battery testing as critical market infrastructure for a maturing EV parc. Without condition visibility, the market risks penalising the majority of well-performing vehicles because a minority cannot be confidently identified.

Verified battery condition therefore reduces uncertainty, strengthens residual values, lowers finance costs and accelerates transaction speed, providing a robust basis for reinforcing confidence across the industry and buyer spectrum moving forward.

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Owain Griffiths

Owain Griffiths

Head of Circular Economy at Volvo Cars

Owain joined Volvo Cars in June 2021 to lead Circular Economy in the Global Sustainability Team. The company has committed to being a circular business by 2040 and has financial, recycled content and CO2 based targets for 2025, all of which Owain is working across the company to make happen. Owain previously worked for circular economy consultancy Oakdene Hollins where he advised businesses on evidence led circular economy implementation. 

Turning into a circular business and the importance of vehicle reuse and recycling.

The presentation will cover the work Volvo Cars is doing to achieve 2025 but mainly focus on the transformational work towards 2040 and the business and value chain changes being considered. Attention will be paid to the way vehicles are being dealt with at the end of life and the complexities of closing material and component loops. Opportunities and challenges which Volvo Cars is facing will be presented including engagement with 3rd parties and increasing pressure from stakeholders.

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e2e Total Loss Vehicle Management [e2e] is the UK’s only salvage and automotive recycling network with nationwide, environmentally compliant sites delivering performance resilience and service reliability to the insurance and fleet markets.  The network’s online salvage auction www.salvagemarket.co.uk drives strong salvage resale values and faster sales.  e2e’s salvage clients have access to the network’s stocks of over 5 million quality graded, warranty assured reclaimed parts. 

The power of the network model means e2e has the ability to influence industry standards and is committed to continually raising the bar whilst redefining the role and perceived value of the salvage operator.  Network members adhere to robust service level agreements, against which they are audited, in order to ensure performance consistency and a market leading customer experience.  

The salvage and recycling operating environment is evolving rapidly, and e2e is anticipating, listening and responding to changing market needs.  Regulatory compliance, ESG, reclaimed parts, customer experience, EVs, new vehicle technologies, data and reputation risk are just some of many considerations linked to the procurement of salvage services.  e2e will drive further added value to clients and members through the adoption and application of emerging technologies, continuing to differentiate its proposition and position salvage services as a professional partnership. 

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VEHICLE RECYCLING CONFERENCE 2026

Conrad Caine

Conrad Caine

Founder, MACHINES LIKE ME

As the conversation around AI accelerates, Conrad Caine is focused on one question: how can artificial intelligence deliver practical, measurable value in real-world industries like vehicle recycling?

Conrad is the Founder of MACHINES LIKE ME, an AI automation company that designs and deploys AI agents to transform manual operational and administrative tasks into reliable, scalable end-to-end automation. Working with organisations across sectors, he helps connect data, systems and workflows to streamline operations, reduce operating costs and improve quality, turning AI from theory into tangible business performance.

At a conference themed Auto Recycling Intelligence, Conrad’s session will address both the opportunity and the scepticism surrounding AI in the vehicle recycling sector. What is AI really? What can it genuinely automate, and what should remain firmly human-led?

He will explore practical applications for vehicle recyclers, from process optimisation and data handling to workflow automation, while making clear that AI is a support tool, not a replacement for industry expertise.

Blending philosophy with practical examples, Conrad will demystify artificial intelligence, challenge common misconceptions and show how vehicle recyclers can adopt AI confidently, improving efficiency without losing the human intelligence that drives the sector.

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VEHICLE RECYCLING CONFERENCE 2026

Alan Colledge

Alan Colledge

Company Title

As lithium batteries become a defining feature of end-of-life vehicles, Alan Colledge is helping the UK recycling sector adapt safely and at scale. As Technical Director of Lithium Battery Recycling Solutions (SUEZ), Alan leads the safe collection, handling and recycling of lithium batteries, with a particular focus on traction batteries from the automotive and wider mobility markets.

Alan is a fourth-term Dangerous Goods Safety Advisor (DGSA) and has spent over 33 years in the waste industry. Since 2012, he has been at the centre of developing practical, compliant solutions for lithium battery management, work that helped establish one of the UK’s first dedicated battery workshops in 2017 and, in September 2022, one of the country’s first waste battery plants designed to recover materials via mechanical shredding and separation.

At a vehicle recycling conference, this topic is moving rapidly from “emerging” to “urgent”. Alan’s presentation explores what ATFs and recyclers need to know now: the real-world challenges of collection, transport and storage; the handling risks associated with damaged or unknown-state batteries; and the operational and commercial conditions the sector is likely to face over the next decade as EV volumes rise.

He’ll also share news of SUEZ’s latest investment in battery recycling,  and what it could mean for UK capacity, downstream routes and future collaboration with ATFs.

VEHICLE RECYCLING CONFERENCE 2026

Dismantlers at the centre of the aftermarket - Andrew Marsh
Andrew Marsh
Technical director - AutoBody Bible Ltd
The China Effect: Risk or Opportunity for Vehicle Recyclers?

With more than four decades in automotive engineering, Andrew Marsh brings rare depth and straight-talking clarity to the challenges now facing vehicle recycling. An engineering graduate since 1984, Andrew spent over 20 years inside major OEMs before moving into a second career phase with Thatcham Research.

In 2011, he founded AutoBody Bible Ltd to deliver bodyshop-focused repair intelligence, and in 2026 he begins a new business venture. A respected technical commentator, he writes for leading bodyshop publications and is a Fellow of both the IMI and the IAEA.

A regular international presenter, Andrew speaks at industry events around the world and is also a familiar voice to our audience, having previously presented at our conferences.

In this session, Andrew will examine China’s growing influence on the European automotive market and why this matters directly to Authorised Treatment Facilities. As Europe moves toward 2030, will China’s manufacturing strength reshape volumes, vehicle types and parts availability, and what could that mean for ATF profitability and compliance?

Andrew will cut through the headlines to explore how Chinese industrial policy, European regulation and high energy costs combine to impact end-of-life vehicle flows. Crucially, he will set out the potential “win or lose” implications for ATFs,  from changing dismantling demand and material values to new operational pressures, emerging opportunities and the strategic steps ATFs can take to stay ahead.

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VEHICLE RECYCLING CONFERENCE 2026

Head-and-shoulders portrait of a middle-aged man in a dark suit and grey tie, facing the camera against a white background.

Leon van der Merwe

Vice President at Toyota Motor Europe.

Leon van der Merwe brings a senior OEM perspective to one of the most important shifts facing the vehicle recycling sector: the move towards a fully integrated circular economy. A charismatic and highly experienced automotive leader, Leon has held major executive roles across retail, aftermarket and manufacturing. From serving as Managing Director of Kwik Fit South Africa to leading product and services strategy in Europe, and later holding senior positions with First Stop and Bridgestone Europe, his career spans the breadth of the automotive value chain

Since joining Toyota Motor Europe in 2014, Leon has led After Sales before expanding his responsibilities to cover the entire Value Chain. In 2019 he moved into manufacturing as Vice President of Supply Chain, Manufacturing Support and Production Control, guiding operations through Brexit and Covid. In July 2023, he created two new strategic functions — Circular Economy and Energy Business — reinforcing Toyota’s long-term commitment to sustainability and new mobility models

For vehicle recycling, this signals a fundamental shift. OEMs are increasingly designing vehicles with reuse, remanufacture and material recovery in mind — and seeking structured collaboration with recyclers.

Leon’s session will explore how circular economy strategy is influencing vehicle design, dismantling processes, data transparency and material flows, and what this means for auto recyclers aiming to position themselves as trusted partners within an OEM-led, end-to-end value chain.

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VEHICLE RECYCLING CONFERENCE 2026

HANS ERIC MELIN

Founder and Managing Director of CES Research and Consulting

Hans Eric Melin is the Founder and Managing Director of CES Research and Consulting, a London-based research and advisory firm recognised globally for its expertise in lithium-ion battery lifecycle management, with a particular focus on reuse, recycling, and end-of-life value chains. Since 2017, CES has become a primary source of data-driven insight on the rapidly evolving battery circular economy, supporting stakeholders across industry, finance, and policy.

Prior to founding CES, Hans Eric served as Vice President of Market Development at Battery Solutions, then the largest battery recycler in the United States, where he worked on scaling recycling capacity and developing downstream markets. Earlier, he was CEO of Refind Technologies, a technology company developing AI-based sorting systems for battery recycling facilities.

Through his research and advisory work, Hans Eric has been instrumental in shaping industry understanding of structural challenges and opportunities within battery circularity. His analysis has highlighted issues such as China’s central role in battery reuse, recycling, and materials refining; the global trade in used battery-conta

ining products; and the outsized influence of ownership models, consumer behaviour, and regulation on battery lifetimes, often exceeding purely technical constraints.

Hans Eric’s insights have been published in leading scientific journals, including Science and Nature, and are frequently cited by international media such as Bloomberg, The Wall Street Journal, and Wired. He is a regular keynote speaker and moderator at major conferences across Europe, North America, and Asia.

Hans Eric holds a BSc in Communication Studies and Business Administration from the University of Gothenburg, Sweden, and is based between London and Vienna.

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VEHICLE RECYCLING CONFERENCE 2026

Mark Main

Director, EY LLP – UK&I Transport & Logistics Leader, Mobility Practice

As electrification reshapes the automotive sector, the financial logic behind vehicles is changing just as rapidly as the technology itself. Mark Main brings a strategic asset and valuation perspective to this transformation, helping the industry understand what electric vehicles truly cost, not just to buy and run, but to recover, repair, recycle and retire.

A Director at EY LLP in London and the firm’s UK&I Transport and Logistics Leader within its Mobility practice, Mark specialises in capital equipment valuation and asset lifecycle advisory.

With more than 20 years’ experience across automotive, fleet and leasing, he supports organisations with residual value modelling, portfolio strategy, financial reporting and total cost of ownership analysis.

In this session, Mark will explore how traditional TCO models must now incorporate end-of-life risk, battery uncertainty and disposal obligations. For Authorised Treatment Facilities, this has real implications, from the economics of EV dismantling and material recovery to the operational challenges of recovering and storing damaged electric vehicles after accidents.

He will also examine the growing need to reskill technicians to manage high-voltage systems safely, connecting financial exposure with operational readiness. The result is a clear-eyed view of how electrification is redefining asset risk, lifecycle value and long-term profitability across the vehicle recycling ecosystem.

VEHICLE RECYCLING CONFERENCE 2026

Conrad Caine
Conrad Caine
Founder - MACHINES LIKE ME
From Manual to Intelligent: Automating the Right Work

As the conversation around AI accelerates, Conrad Caine is focused on one question: how can artificial intelligence deliver practical, measurable value in real-world industries like vehicle recycling?

Conrad is the Founder of MACHINES LIKE ME, an AI automation company that designs and deploys AI agents to transform manual operational and administrative tasks into reliable, scalable end-to-end automation. Working with organisations across sectors, he helps connect data, systems and workflows to streamline operations, reduce operating costs and improve quality, turning AI from theory into tangible business performance.

At a conference themed Auto Recycling Intelligence, Conrad’s session will address both the opportunity and the scepticism surrounding AI in the vehicle recycling sector. What is AI really? What can it genuinely automate, and what should remain firmly human-led?

He will explore practical applications for vehicle recyclers, from process optimisation and data handling to workflow automation, while making clear that AI is a support tool, not a replacement for industry expertise.

Blending philosophy with practical examples, Conrad will demystify artificial intelligence, challenge common misconceptions and show how vehicle recyclers can adopt AI confidently, improving efficiency without losing the human intelligence that drives the sector.

VEHICLE RECYCLING CONFERENCE 2026

Alan Colledge
Alan Colledge
Technical Director - Lithium Battery Recycling Solutions (a SUEZ company)
The EV Battery Challenge: Safe Handling, Market Reality and the Road Ahead

As lithium batteries become a defining feature of end-of-life vehicles, Alan Colledge is helping the UK recycling sector adapt safely and at scale. As Technical Director of Lithium Battery Recycling Solutions (SUEZ), Alan leads the safe collection, handling and recycling of lithium batteries, with a particular focus on traction batteries from the automotive and wider mobility markets.

Alan is a fourth-term Dangerous Goods Safety Advisor (DGSA) and has spent over 33 years in the waste industry. Since 2012, he has been at the centre of developing practical, compliant solutions for lithium battery management, work that helped establish one of the UK’s first dedicated battery workshops in 2017 and, in September 2022, one of the country’s first waste battery plants designed to recover materials via mechanical shredding and separation.

At a vehicle recycling conference, this topic is moving rapidly from “emerging” to “urgent”. Alan’s presentation explores what ATFs and recyclers need to know now: the real-world challenges of collection, transport and storage; the handling risks associated with damaged or unknown-state batteries; and the operational and commercial conditions the sector is likely to face over the next decade as EV volumes rise.

He’ll also share news of SUEZ’s latest investment in battery recycling,  and what it could mean for UK capacity, downstream routes and future collaboration with ATFs.

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VEHICLE RECYCLING CONFERENCE 2026

Mary Creagh CBE MP

CBE MP
Parliamentary Under-Secretary of State (Defra)
Labour MP for Coventry East

Mary Creagh CBE MP is the Labour Member of Parliament for Coventry East and was appointed Parliamentary Under-Secretary of State (Minister for Nature) at the Department for Environment, Food and Rural Affairs (Defra) in July 2024. In this role, she leads on the circular economy, including driving waste reduction, improving resource efficiency, and developing a new, more sustainable cross-government circular economy strategy, helping to accelerate progress towards a more resilient, recycling-led economy.

VEHICLE RECYCLING CONFERENCE 2026

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VEHICLE RECYCLING CONFERENCE 2026

Paul Sell
Paul Sell
Director - Trend Tracker, Industry Insights & Service Certainty Ltd
Repair or Total Loss? The Decisions Driving ELV Volumes

With more than two decades at the heart of the UK insurance sector, Paul Sell brings a deep understanding of how claims economics directly influence the vehicle repair and recycling markets.

Paul spent 23 years with Aviva, leading a range of commercial roles across partnerships and claims supply chain. After working closely with vehicle manufacturers, he transitioned into Claims Supply Chain, ultimately becoming Head of Supply Chain with responsibility for supplier relationships across all product lines. His experience spans procurement strategy, repair networks, cost control and operational performance, insight that is increasingly relevant to Authorised Treatment Facilities navigating insurer-led decisions.

Since leaving Aviva seven years ago, Paul has worked independently with innovative businesses, including RightIndem and Service Certainty, while providing consultancy to insurers and manufacturers through Industry Insights. He also played a key role in the acquisition and leadership of Trend Tracker, which now delivers regular market intelligence and analysis to the motor claims and repair sector.

In his session, Paul will explore the trends shaping the Motor Vehicle Repair Market, from repair-versus-write-off decisions and parts pressures to insurer behaviour and market cycles. For ATFs, these dynamics directly affect vehicle volumes, salvage values and end-of-life flows. Delegates will gain a clearer picture of where the market is heading and what it means for the future of vehicle recycling.

VEHICLE RECYCLING CONFERENCE 2026

Mary Creagh CBE MP
Labour MP for Coventry East
Parliamentary Under-Secretary of State (Defra)

Mary Creagh CBE MP is the Labour Member of Parliament for Coventry East and was appointed Parliamentary Under-Secretary of State (Minister for Nature) at the Department for Environment, Food and Rural Affairs (Defra) in July 2024. In this role, she leads on the circular economy, including driving waste reduction, improving resource efficiency, and developing a new, more sustainable cross-government circular economy strategy, helping to accelerate progress towards a more resilient, recycling-led economy.

VEHICLE RECYCLING CONFERENCE 2026

Head-and-shoulders portrait of a middle-aged man in a dark suit and grey tie, facing the camera against a white background.
Leon van der Merwe
Vice President - Toyota Motor Europe
Designing for Circularity: The Manufacturer’s View of End-of-Life

Leon van der Merwe brings a senior OEM perspective to one of the most important shifts facing the vehicle recycling sector: the move towards a fully integrated circular economy. A highly experienced automotive leader, Leon has held major executive roles across retail, aftermarket and manufacturing. From serving as Managing Director of Kwik Fit South Africa to leading product and services strategy in Europe, and later holding senior positions with First Stop and Bridgestone Europe, his career spans the breadth of the automotive value chain.

Since joining Toyota Motor Europe in 2014, Leon has led After Sales before expanding his responsibilities to cover the entire Value Chain. In 2019, he moved into manufacturing as Vice President of Supply Chain, Manufacturing Support and Production Control, guiding operations through Brexit and Covid. In July 2023, he created two new strategic functions, Circular Economy and Energy Business, reinforcing Toyota’s long-term commitment to sustainability and new mobility models

For vehicle recycling, this signals a fundamental shift. OEMs are increasingly designing vehicles with reuse, remanufacture and material recovery in mind and seeking structured collaboration with recyclers.

Leon’s session will explore how circular economy strategy is influencing vehicle design, dismantling processes, data transparency and material flows, and what this means for auto recyclers aiming to position themselves as trusted partners within an OEM-led, end-to-end value chain.

VEHICLE RECYCLING CONFERENCE 2026

IRT - Why You Can’t Afford to Miss This EV Battery Webinar HEM
HANS ERIC MELIN
Founder and Managing Director - CES Research and Consulting
From Vehicle to Value: Understanding the Battery End-of-Life Chain

Hans Eric Melin is the Founder and Managing Director of CES Research and Consulting, a London-based research and advisory firm recognised globally for its expertise in lithium-ion battery lifecycle management, with a particular focus on reuse, recycling, and end-of-life value chains. Since 2017, CES has become a primary source of data-driven insight on the rapidly evolving battery circular economy, supporting stakeholders across industry, finance, and policy.

Prior to founding CES, Hans Eric served as Vice President of Market Development at Battery Solutions, then the largest battery recycler in the United States, where he worked on scaling recycling capacity and developing downstream markets. Earlier, he was CEO of Refind Technologies, a technology company developing AI-based sorting systems for battery recycling facilities.

Through his research and advisory work, Hans Eric has been instrumental in shaping industry understanding of structural challenges and opportunities within battery circularity. His analysis has highlighted issues such as China’s central role in battery reuse, recycling, and materials refining; the global trade in used battery-containing products; and the outsized influence of ownership models, consumer behaviour, and regulation on battery lifetimes, often exceeding purely technical constraints.

Hans Eric’s insights have been published in leading scientific journals, including Science and Nature, and are frequently cited by international media such as BloombergThe Wall Street Journal, and Wired. He is a regular keynote speaker and moderator at major conferences across Europe, North America, and Asia.

Hans Eric holds a BSc in Communication Studies and Business Administration from the University of Gothenburg, Sweden, and is based between London and Vienna.

VEHICLE RECYCLING CONFERENCE 2026

Mark Main
Director, EY LLP – UK&I Transport & Logistics Leader, Mobility Practice
Total Cost of Ownership Meets End-of-Life Reality

As electrification reshapes the automotive sector, the financial logic behind vehicles is changing just as rapidly as the technology itself. Mark Main brings a strategic asset and valuation perspective to this transformation, helping the industry understand what electric vehicles truly cost, not just to buy and run, but to recover, repair, recycle and retire.

A Director at EY LLP in London and the firm’s UK&I Transport and Logistics Leader within its Mobility practice, Mark specialises in capital equipment valuation and asset lifecycle advisory.

With more than 20 years’ experience across automotive, fleet and leasing, he supports organisations with residual value modelling, portfolio strategy, financial reporting and total cost of ownership analysis.

In this session, Mark will explore how traditional TCO models must now incorporate end-of-life risk, battery uncertainty and disposal obligations. For Authorised Treatment Facilities, this has real implications, from the economics of EV dismantling and material recovery to the operational challenges of recovering and storing damaged electric vehicles after accidents.

He will also examine the growing need to reskill technicians to manage high-voltage systems safely, connecting financial exposure with operational readiness. The result is a clear-eyed view of how electrification is redefining asset risk, lifecycle value and long-term profitability across the vehicle recycling ecosystem.

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VEHICLE RECYCLING CONFERENCE 2026

Paul Sell

Director at Trend Tracker, Industry Insights & Service Certainty Ltd

With more than two decades at the heart of the UK insurance sector, Paul Sell brings a deep understanding of how claims economics directly influence the vehicle repair and recycling markets.

Paul spent 23 years with Aviva, leading a range of commercial roles across partnerships and claims supply chain. After working closely with vehicle manufacturers, he transitioned into Claims Supply Chain, ultimately becoming Head of Supply Chain with responsibility for supplier relationships across all product lines. His experience spans procurement strategy, repair networks, cost control and operational performance — insight that is increasingly relevant to Authorised Treatment Facilities navigating insurer-led decisions.

Since leaving Aviva seven years ago, Paul has worked independently with innovative businesses including RightIndem and Service Certainty, while providing consultancy to insurers and manufacturers through Industry Insights. He also played a key role in the acquisition and leadership of Trend Tracker, which now delivers regular market intelligence and analysis to the motor claims and repair sector.

In his session, Paul will explore the trends shaping the Motor Vehicle Repair Market — from repair-versus-write-off decisions and parts pressures to insurer behaviour and market cycles. For ATFs, these dynamics directly affect vehicle volumes, salvage values and end-of-life flows. Delegates will gain a clearer picture of where the market is heading and what it means for the future of vehicle recycling.