In this last of three posts, UK & Ireland MD Jane Pocock discusses future growth and investment at Copart…and what continues to inspire her about this market-leading company.
Looking to the Future
Copart will continue to evolve and deliver great service to our insurance partners. We have become very integrated into their working practices and will need to continue growing with them to deliver all they need and more!
We’re constantly advancing our technology, led by our US parent company, and auction technology will continue to be huge investment for us.
We want to be a global leader in the management of, recycled vehicles and we won’t slow down any time soon. This will undoubtedly be underpinned by our investment in new technology, which we spent £300 million on alone last year, which is unrivalled within our industry.
We have a very ambitious growth programme in place and are constantly looking to increase our Operation Centres and coverage so we can reduce road miles, which nobody else can do. The speed of our response to collecting and delivering vehicles will remain the fastest in the market.
Our ability to deliver extensive and flexible management information reporting to our insurers remains a big area of investment. We are handling their assets from collection through to sale and we want this to be a transparent process. Our real-time reporting enables them to see where their assets are at any time and this has been very well received.
Going forward, we will also continue to explore expansion opportunities in the whole car market. There are many sectors that sit perfectly within our arena including rental, fleet and repossessions from finance companies.
We can also help independent dealer groups to shift stock from their forecourts that they may be struggling to sell, including vehicles with high mileage. We handle over 400,000 vehicles every year, reaching a global buyer base in 108 countries, so our credentials speak for themselves!
An Inspirational Business
What I love about Copart is the fast rate of change and how quick our people are to adapt to it. I am lucky to have a very engaged senior management team and their response to the challenges of COVID-19 was amazing.
When we were deemed an essential service to the insurance claims industry, everyone was very positive about us continuing to operate our vital services. There was absolutely no hesitation about keeping our services running for our customers and everyone demonstrated a fantastic ‘can-do’ attitude to enable this, along with the necessary safety planning for our front-line staff. This positive mental attitude is inspiring.
Another thing that inspires me at Copart, as in other companies I have worked for, is the ability to identify bright young people with potential within the business. I relish the opportunity to motivate those people to achieve more and see them grow in strength and ability.
I genuinely love what I do and feel very fortunate to work for such a successful and innovative company. A positive mindset is instilled within everyone who works at Copart and I see examples of our company mission, vision and values demonstrated across our business every single day.
The rate of growth at Copart has been and continues to be, phenomenal. Nobody else can mirror this in our industry and, as a competitive person, I love working for the best!
Part Two: ‘Market Leader: From Old Parts to New Technology’ to find out how Copart has maintained its leading position in the market, from innovative new technology to feeding the green parts market.
Jane Pocock MD, looks back on her career within the automotive industry and how it helped to prepare her for the ‘perfect role’ at Copart.